:root{
  --mlc-bg:#ffffff;
  --mlc-surface:#ffffff;
  --mlc-surface-2:#f8fbff;
  --mlc-border:#e5edf7;
  --mlc-text:#0f172a;
  --mlc-muted:#64748b;
  --mlc-primary:#2563eb;
  --mlc-primary-2:#1d4ed8;
  --mlc-bubble:#eff6ff;
  --mlc-bubble-2:#ffffff;
  --mlc-shadow:0 18px 50px rgba(15,23,42,.18);
  --mlc-window-radius:30px;
  --mlc-bubble-radius:18px;
  --mlc-input-radius:16px;
  --mlc-button-radius:16px;
  --mlc-toggle-radius:999px;
  --mlc-widget-bottom:20px;
  --mlc-widget-side:20px;
  --mlc-chat-width:420px;
  --mlc-chat-height:680px;
}

#mlc-widget{position:fixed;right:var(--mlc-widget-side);bottom:var(--mlc-widget-bottom);z-index:999999;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--mlc-text)}
#mlc-widget[data-position="left"]{left:var(--mlc-widget-side);right:auto}
#mlc-widget [hidden]{display:none !important;}
#mlc-toggle{display:inline-flex;align-items:center;gap:10px;border:0;border-radius:var(--mlc-toggle-radius);padding:15px 18px;background:linear-gradient(135deg,var(--mlc-primary) 0%,#6d8eff 100%);color:#fff;box-shadow:0 16px 34px rgba(37,99,235,.34);cursor:pointer;font-weight:700;letter-spacing:.01em}

#mlc-minimized{display:flex;align-items:center;gap:10px;border:0;border-radius:calc(var(--mlc-toggle-radius) / 2);padding:12px 14px;background:#fff;box-shadow:0 16px 34px rgba(15,23,42,.18);cursor:pointer;color:var(--mlc-text);min-width:240px;max-width:min(var(--mlc-chat-width),calc(100vw - 32px));border:1px solid #e5edf7;font-family:inherit;transition:transform .15s ease,box-shadow .15s ease}
#mlc-minimized:hover{transform:translateY(-1px);box-shadow:0 18px 38px rgba(15,23,42,.22)}
.mlc-mini-icon{display:grid!important;place-items:center!important;flex:0 0 30px;width:30px;height:30px;border-radius:50%;background:linear-gradient(145deg,var(--mlc-primary) 0%,#4774ff 58%,#285be8 100%);color:#fff;line-height:0;box-shadow:0 5px 12px rgba(37,99,235,.20)}
.mlc-mini-icon svg{display:block;width:17px;height:17px;fill:currentColor}
.mlc-mini-text{display:flex;flex-direction:column;align-items:flex-start;gap:1px;text-align:left;min-width:0;flex:1}
.mlc-mini-text strong{font-size:13px;line-height:1.2}
.mlc-mini-text span{font-size:12px;color:var(--mlc-muted);line-height:1.2}
.mlc-mini-unread{min-width:22px;height:22px;border-radius:999px;background:var(--mlc-primary);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:800;padding:0 6px;box-shadow:0 8px 18px rgba(15,23,42,.12)}
#mlc-toggle:hover{transform:translateY(-1px);box-shadow:0 18px 38px rgba(37,99,235,.42)}
#mlc-toggle:active{transform:translateY(0)}
.mlc-toggle-icon{font-size:18px}
.mlc-toggle-text{font-size:14px}
.mlc-unread{min-width:22px;height:22px;border-radius:999px;background:#fff;color:var(--mlc-primary);display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:800;padding:0 6px;box-shadow:0 8px 18px rgba(15,23,42,.16)}
#mlc-window{position:absolute;right:0;bottom:62px;width:min(var(--mlc-chat-width),calc(100vw - 32px));height:min(var(--mlc-chat-height),calc(100vh - 96px));background:var(--mlc-surface);border:1px solid var(--mlc-border);border-radius:var(--mlc-window-radius);overflow:hidden;box-shadow:var(--mlc-shadow);display:flex;flex-direction:column}
#mlc-widget[data-position="left"] #mlc-window{left:0;right:auto}
.mlc-header{position:relative;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px 15px 13px;background:linear-gradient(135deg,var(--mlc-header-start) 0%,var(--mlc-header-mid) 72%,var(--mlc-header-end) 100%);color:#fff}
.mlc-header::after{content:"";position:absolute;left:16px;right:16px;bottom:0;height:1px;background:rgba(255,255,255,.12)}
.mlc-brand{display:flex;align-items:center;gap:12px;min-width:0;flex:1}
.mlc-brand > div{min-width:0}
.mlc-brand-copy{min-width:0;display:flex;flex-direction:column;gap:4px;flex:1}
.mlc-brand-top{display:flex;align-items:center;gap:8px;min-width:0;flex-wrap:wrap}
.mlc-live-pill{display:inline-flex;align-items:center;gap:6px;padding:5px 9px;border-radius:999px;background:rgba(255,255,255,.12);color:#fff;font-size:11px;font-weight:800;letter-spacing:.01em;backdrop-filter:blur(10px);flex:none}
.mlc-live-pill .mlc-status-dot{box-shadow:none}
.mlc-avatar{width:40px;height:40px;border-radius:14px;background:linear-gradient(135deg,rgba(255,255,255,.22) 0%,rgba(255,255,255,.10) 100%);display:flex;align-items:center;justify-content:center;font-weight:800;letter-spacing:.04em;backdrop-filter:blur(8px);flex:none;flex-shrink:0;border:1px solid rgba(255,255,255,.14);box-shadow:inset 0 1px 0 rgba(255,255,255,.15),0 10px 20px rgba(2,6,23,.16)}
.mlc-header-title{font-size:16px;font-weight:800;line-height:1.1;margin:0;white-space:nowrap}
.mlc-header-subtitle{margin:0;font-size:12px;opacity:.92;line-height:1.25;white-space:normal;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;max-width:100%;word-break:break-word}
.mlc-header-actions{display:flex;align-items:center;gap:8px;flex:none;justify-self:end}
#mlc-minimize{width:38px;height:38px;border:1px solid rgba(255,255,255,.14);border-radius:12px;background:rgba(255,255,255,.12);color:#fff;cursor:pointer;font-size:18px;display:flex;align-items:center;justify-content:center;transition:background .15s ease,transform .15s ease,box-shadow .15s ease;position:relative;z-index:2;touch-action:manipulation;flex:none;line-height:1;box-shadow:0 8px 18px rgba(2,6,23,.10)}
#mlc-close{height:38px;padding:0 14px;border:1px solid rgba(255,255,255,.14);border-radius:12px;background:rgba(255,255,255,.12);color:#fff;cursor:pointer;font-size:13px;font-weight:800;letter-spacing:.01em;display:inline-flex;align-items:center;justify-content:center;transition:background .15s ease,transform .15s ease,box-shadow .15s ease;position:relative;z-index:2;touch-action:manipulation;flex:none;line-height:1;box-shadow:0 8px 18px rgba(2,6,23,.10);white-space:nowrap}
#mlc-minimize:hover,#mlc-close:hover{background:rgba(255,255,255,.18);transform:translateY(-1px);box-shadow:0 10px 20px rgba(2,6,23,.14)}
#mlc-minimize{font-size:26px;font-weight:700}
#mlc-close{font-size:13px;font-weight:800;letter-spacing:.01em}
.mlc-progress{padding:12px 16px;background:linear-gradient(180deg,#f8fbff 0%,#f4f8ff 100%);border-bottom:1px solid #e6edf7;color:var(--mlc-muted);font-size:12px}
.mlc-topline{display:flex;align-items:center;gap:8px;padding:0 16px 12px;color:var(--mlc-muted);font-size:12px;background:linear-gradient(180deg,#f8fbff 0%,#f4f8ff 100%)}
.mlc-status-dot{width:8px;height:8px;border-radius:999px;background:#22c55e;box-shadow:0 0 0 6px rgba(34,197,94,.14)}
.mlc-intro{padding:14px 16px 0;background:linear-gradient(180deg,#f8fbff 0%,#ffffff 36%)}
.mlc-intro-title{font-size:20px;font-weight:800;margin-bottom:6px;color:var(--mlc-text)}
.mlc-intro-text{font-size:14px;color:var(--mlc-muted);line-height:1.55}
.mlc-closed-state{padding:14px 16px 0;background:linear-gradient(180deg,#f8fbff 0%,#ffffff 35%)}
.mlc-closed-card{padding:16px;border:1px solid var(--mlc-border);border-radius:calc(var(--mlc-window-radius) * .67);background:linear-gradient(180deg,#ffffff 0%,#f8fbff 100%);box-shadow:0 12px 28px rgba(15,23,42,.06)}
.mlc-closed-badge{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#eef2ff;color:var(--mlc-primary);font-size:11px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}
.mlc-closed-title{margin-top:10px;font-size:18px;font-weight:800;color:var(--mlc-text);line-height:1.3}
.mlc-closed-text{margin-top:6px;font-size:13px;color:var(--mlc-muted);line-height:1.55}
.mlc-restart-chat{margin-top:14px;border:0;border-radius:14px;padding:12px 14px;background:linear-gradient(135deg,var(--mlc-primary) 0%,var(--mlc-primary-2) 100%);color:#fff;font-weight:800;cursor:pointer;box-shadow:0 10px 22px rgba(37,99,235,.22);transition:transform .15s ease,box-shadow .15s ease}
.mlc-restart-chat:hover{transform:translateY(-1px);box-shadow:0 14px 26px rgba(37,99,235,.32)}
.mlc-body{flex:1;overflow:auto;padding:14px 14px 10px;background:linear-gradient(180deg,#ffffff 0%,#f7faff 100%)}
.mlc-empty-state{margin:10px 2px 0;padding:16px;border-radius:20px;background:linear-gradient(180deg,#fff 0%,#f8fbff 100%);border:1px solid var(--mlc-border)}
.mlc-empty-badge{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#e0edff;color:var(--mlc-primary);font-size:11px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}
.mlc-empty-title{margin-top:10px;font-size:18px;font-weight:800}
.mlc-empty-text{margin-top:6px;font-size:13px;color:var(--mlc-muted);line-height:1.55}
.mlc-quick-replies{display:flex;flex-wrap:wrap;gap:10px;padding:0 14px 12px;background:#fff}
.mlc-chip{border:1px solid #dbe6f3;background:linear-gradient(180deg,#ffffff 0%,#f8fbff 100%);color:var(--mlc-text);padding:10px 12px;border-radius:999px;font-size:12px;cursor:pointer;transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease;box-shadow:0 8px 18px rgba(15,23,42,.04)}
.mlc-chip:hover{transform:translateY(-1px);border-color:#c7d8f0;box-shadow:0 12px 24px rgba(15,23,42,.08)}
.mlc-send{display:flex;flex-direction:column;gap:10px;padding:12px 14px 14px;background:#fff;border-top:1px solid #edf2f7}
.mlc-send input{flex:1;border:1px solid #d7e2f0;border-radius:var(--mlc-input-radius);padding:13px 14px;font-size:14px;color:var(--mlc-text);background:#fff;box-shadow:inset 0 1px 0 rgba(255,255,255,.6)}
.mlc-send input::placeholder{color:#94a3b8}
.mlc-send input:focus{outline:none;border-color:#8ab4ff;box-shadow:0 0 0 4px rgba(37,99,235,.12)}
.mlc-send button{border:0;border-radius:var(--mlc-button-radius);min-width:52px;background:linear-gradient(135deg,var(--mlc-primary) 0%,var(--mlc-primary-2) 100%);color:#fff;font-weight:800;cursor:pointer;box-shadow:0 10px 22px rgba(37,99,235,.25);transition:transform .15s ease,box-shadow .15s ease}
.mlc-send button:hover{transform:translateY(-1px);box-shadow:0 14px 26px rgba(37,99,235,.32)}
.mlc-compose-tools{position:relative;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.mlc-tool-btn{width:38px;height:38px;border:1px solid #d7e2f0;border-radius:var(--mlc-button-radius);background:#fff;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 8px 18px rgba(15,23,42,.04);font-size:17px;transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease}
.mlc-tool-btn:hover{transform:translateY(-1px);border-color:#c7d8f0;box-shadow:0 12px 24px rgba(15,23,42,.08)}
.mlc-compose-row{display:flex;gap:10px;width:100%}
.mlc-compose-row input{flex:1}
.mlc-msg-attachments,.mlc-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.mlc-attachment{display:flex;align-items:center;gap:10px;max-width:100%;text-decoration:none;border:1px solid rgba(255,255,255,.18);border-radius:14px;padding:8px 10px;background:rgba(255,255,255,.14);color:inherit;overflow:hidden}
.mlc-msg.theirs .mlc-attachment{background:#f8fbff;border-color:#dbe6f3;color:var(--mlc-text)}
.mlc-attachment.image{display:flex;flex-direction:column;align-items:flex-start;gap:8px;max-width:180px}
.mlc-attachment.image img{width:100%;height:120px;object-fit:cover;border-radius:10px;display:block}
.mlc-attachment-icon{font-size:18px;flex:none}
.mlc-attachment-meta,.mlc-attachment span{font-size:12px;line-height:1.3;word-break:break-word}
.mlc-attachment.local{border-style:dashed;background:#f8fbff;color:var(--mlc-text)}
.mlc-attachment-note{display:block;font-size:11px;color:var(--mlc-muted);margin-left:auto}
.mlc-msg.pending .mlc-attachment{opacity:.8}
.mlc-footer-note{padding:0 16px 16px;font-size:11px;color:var(--mlc-muted);background:#fff}
.mlc-msg{max-width:84%;padding:12px 14px;border-radius:var(--mlc-bubble-radius);margin:0 0 10px;box-shadow:0 8px 18px rgba(15,23,42,.06);border:1px solid transparent}
.mlc-msg.mine{margin-left:auto;background:linear-gradient(135deg,#2563eb 0%,#4f86ff 100%);color:#fff;border-color:#2b6be7;border-bottom-right-radius:8px}
.mlc-msg.theirs{margin-right:auto;background:#fff;color:var(--mlc-text);border-color:#e4ebf3;border-bottom-left-radius:8px}
.mlc-msg.pending{opacity:.78}
.mlc-msg.failed{border-color:#fca5a5;background:#fff1f2;color:#9f1239}
.mlc-msg-text{white-space:pre-wrap;word-break:break-word;line-height:1.5;font-size:14px}
.mlc-msg-meta{margin-top:6px;font-size:11px;opacity:.78}

@media (max-width: 520px){
  #mlc-widget{left:12px;right:12px;bottom:12px}
  #mlc-window{width:100%;height:min(78vh,720px);bottom:64px}
  #mlc-toggle{width:100%;justify-content:center}
  #mlc-minimized{width:100%;max-width:none;justify-content:flex-start}
  .mlc-toggle-text{display:inline}
  .mlc-header{align-items:center}
}


/* v1.8.8: Datei-Upload im Kunden-Chat */
.mlc-file-preview{display:flex;gap:7px;flex-wrap:wrap}
.mlc-file-preview[hidden]{display:none!important}
.mlc-file-chip{max-width:240px;display:inline-flex;align-items:center;gap:7px;border:1px solid #dbe6f3;border-radius:999px;background:#f8fbff;padding:6px 8px 6px 11px;font-size:11px;color:var(--mlc-text)}
.mlc-file-chip span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mlc-file-chip button{appearance:none;border:0;background:transparent;color:#64748b;font-size:17px;line-height:1;cursor:pointer;padding:0}
.mlc-compose-row .mlc-tool-btn{flex:0 0 44px;width:44px;height:44px;box-shadow:none}

/* v1.8.9: Einheitlicher, sauberer Büroklammer-Button im Kundenchat */
.mlc-compose-row .mlc-attach-button{
  appearance:none;
  flex:0 0 44px;
  width:44px;
  height:44px;
  padding:0;
  border:1px solid #dbe3ef;
  border-radius:10px;
  background:#fff;
  color:#516079;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  cursor:pointer;
  box-shadow:none;
  transition:background .18s ease,border-color .18s ease,color .18s ease,transform .18s ease;
}
.mlc-compose-row .mlc-attach-button svg{
  width:20px;
  height:20px;
  fill:none;
  stroke:currentColor;
  stroke-width:1.9;
  stroke-linecap:round;
  stroke-linejoin:round;
  display:block;
}
.mlc-compose-row .mlc-attach-button:hover{
  border-color:#9db4e8;
  background:#f4f7ff;
  color:#2563eb;
  transform:translateY(-1px);
}
.mlc-compose-row .mlc-attach-button:focus-visible{
  outline:3px solid rgba(37,99,235,.18);
  outline-offset:2px;
}
.mlc-compose-row .mlc-attach-button:active{transform:translateY(0)}


/* Punkt 13: Kontaktdaten vor dem Chat */
#mlc-widget .mlc-contact-gate{padding:22px 20px 18px;background:#f8fafc;overflow-y:auto;flex:1}
#mlc-widget .mlc-contact-form{background:#fff;border:1px solid #e4e9f1;border-radius:18px;padding:22px;box-shadow:0 12px 35px rgba(20,43,75,.08)}
#mlc-widget .mlc-contact-icon{width:46px;height:46px;border-radius:14px;background:#edf5ff;display:grid;place-items:center;font-size:23px;margin-bottom:14px}
#mlc-widget .mlc-contact-title{font-size:19px;font-weight:800;color:#17243a;margin-bottom:7px}
#mlc-widget .mlc-contact-text{font-size:13px;line-height:1.55;color:#66748a;margin-bottom:18px}
#mlc-widget .mlc-contact-form label{display:block;margin-bottom:13px}
#mlc-widget .mlc-contact-form label span{display:block;font-size:11px;font-weight:800;color:#46546b;margin-bottom:6px}
#mlc-widget .mlc-contact-form input{box-sizing:border-box;width:100%;height:44px;border:1px solid #d9e0ea;border-radius:11px;padding:0 13px;font-size:14px;outline:none;background:#fff}
#mlc-widget .mlc-contact-form input:focus{border-color:#2878e5;box-shadow:0 0 0 3px rgba(40,120,229,.12)}
#mlc-widget .mlc-contact-error{margin:2px 0 11px;padding:9px 11px;border-radius:9px;background:#fff0f0;color:#b42318;font-size:12px;font-weight:700}
#mlc-widget .mlc-contact-submit{width:100%;height:44px;border:0;border-radius:11px;background:#1677e8;color:#fff;font-size:14px;font-weight:800;cursor:pointer;box-shadow:0 8px 18px rgba(22,119,232,.2)}
#mlc-widget .mlc-contact-submit:hover{filter:brightness(.97)}
#mlc-widget .mlc-contact-submit:disabled{opacity:.65;cursor:wait}
#mlc-widget .mlc-contact-privacy{text-align:center;color:#8b96a8;font-size:10px;line-height:1.4;margin-top:10px}


/* Punkt 14: Offline-Modus */
#mlc-widget .mlc-live-pill.offline{background:rgba(255,255,255,.14);color:#fff}
#mlc-widget .mlc-live-pill.offline .mlc-status-dot{background:#f6b84a;box-shadow:0 0 0 3px rgba(246,184,74,.18)}
#mlc-widget .mlc-offline-notice{margin:14px 16px 0;padding:12px 13px;border:1px solid #f0d59d;border-radius:12px;background:#fff8e9;color:#75521a;display:flex;flex-direction:column;gap:3px}
#mlc-widget .mlc-offline-notice strong{font-size:12px;font-weight:900}
#mlc-widget .mlc-offline-notice span{font-size:11px;line-height:1.45}
#mlc-widget .mlc-offline-notice[hidden]{display:none!important}


/* Version 2.1.5: eigenes Logo im Chatkopf */
.mlc-avatar-logo{padding:4px;background:rgba(255,255,255,.96);overflow:hidden}
.mlc-avatar-logo img{display:block;width:100%;height:100%;object-fit:contain;border-radius:10px}

.mlc-msg.theirs.ai{border-left:3px solid #6366f1;background:#eef2ff}


#mlc-widget[data-launcher-style="icon_only"] .mlc-toggle-text{display:none}
#mlc-widget[data-launcher-style="text_only"] .mlc-toggle-icon{display:none}
#mlc-widget[data-launcher-style="icon_only"] .mlc-mini-text span{display:block}
#mlc-widget[data-launcher-style="text_only"] .mlc-mini-icon{display:grid!important}
#mlc-widget[data-launcher-style="text_only"] #mlc-toggle,#mlc-widget[data-launcher-style="text_only"] #mlc-minimized{gap:0}

/* TracePilot v2.6.157 - Premium Dark customer chat layout */
#mlc-widget{
  --mlc-bg:#07111f;
  --mlc-surface:#081321;
  --mlc-surface-2:#0b1728;
  --mlc-border:#203047;
  --mlc-text:#f8fafc;
  --mlc-muted:#94a3b8;
  --mlc-shadow:0 24px 70px rgba(2,6,23,.42);
  --mlc-window-radius:24px;
  --mlc-bubble-radius:16px;
  --mlc-input-radius:16px;
  --mlc-button-radius:15px;
}
#mlc-window{background:linear-gradient(180deg,#081321 0%,#06101d 100%);border-color:#22324a;box-shadow:var(--mlc-shadow)}
.mlc-header{padding:20px 20px 18px;background:linear-gradient(145deg,#081321 0%,#0a1728 100%);border-bottom:1px solid #1d2b40}
.mlc-header::after{display:none}
.mlc-avatar{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#2684ff 0%,#6d45ff 100%);border:0;box-shadow:0 8px 24px rgba(37,99,235,.24)}
.mlc-header-title{font-size:17px}
.mlc-live-pill{padding:0;background:transparent;font-size:12px;font-weight:600;color:#cbd5e1;backdrop-filter:none}
.mlc-live-pill .mlc-status-dot{width:8px;height:8px;background:#22c55e}
.mlc-header-subtitle{color:#94a3b8;opacity:1}
#mlc-minimize,#mlc-close{border:0;background:transparent;box-shadow:none;color:#94a3b8}
#mlc-minimize:hover,#mlc-close:hover{background:#111f32;color:#fff;box-shadow:none}
.mlc-progress,.mlc-topline{background:#081321;color:#94a3b8;border-color:#1d2b40}
.mlc-topline{justify-content:center;padding:12px 20px 14px}
.mlc-intro{padding:24px 22px 8px;background:transparent}
.mlc-intro-title{font-size:25px;color:#fff;margin-bottom:8px}
.mlc-intro-text{font-size:14px;color:#a8b4c7;line-height:1.55}
.mlc-body{padding:12px 18px 10px;background:transparent}
.mlc-empty-state{background:#0b1728;border-color:#203047}
.mlc-empty-title{color:#fff}.mlc-empty-text{color:#94a3b8}
.mlc-quick-replies{display:flex;flex-direction:column;flex-wrap:nowrap;gap:10px;padding:8px 18px 18px;background:transparent}
.mlc-chip{width:100%;box-sizing:border-box;text-align:left;border:1px solid #22334b;background:linear-gradient(180deg,#0b1728 0%,#091523 100%);color:#f8fafc;padding:15px 16px;border-radius:18px;font-size:13px;line-height:1.4;box-shadow:none}
.mlc-chip:hover{transform:translateY(-1px);border-color:#31527d;background:#0d1b2e;box-shadow:0 10px 28px rgba(2,6,23,.22)}
.mlc-send{gap:10px;padding:12px 18px 16px;background:#07111f;border-top:1px solid #1d2b40}
.mlc-compose-row{gap:9px}
.mlc-send input{height:50px;box-sizing:border-box;border-color:#263750;background:#091523;color:#f8fafc;box-shadow:none}
.mlc-send input::placeholder{color:#718096}
.mlc-send input:focus{border-color:#4268ff;box-shadow:0 0 0 3px rgba(66,104,255,.13)}
.mlc-send button{min-width:52px;height:50px;background:linear-gradient(135deg,#2563eb 0%,#6547ff 100%);box-shadow:0 10px 24px rgba(55,73,255,.24)}
.mlc-compose-row .mlc-attach-button,.mlc-tool-btn{height:50px;width:50px;flex-basis:50px;border-color:#263750;background:#091523;color:#94a3b8;border-radius:15px}
.mlc-compose-row .mlc-attach-button:hover,.mlc-tool-btn:hover{background:#0d1b2e;color:#fff;border-color:#31527d}
.mlc-footer-note{padding:0 20px 18px;background:#07111f;color:#7f8da3;text-align:center}
.mlc-msg.theirs{background:#0d1b2e;color:#f8fafc;border-color:#263750}.mlc-msg.mine{background:linear-gradient(135deg,#2563eb 0%,#6547ff 100%);border-color:transparent}
#mlc-widget .mlc-contact-gate{background:#07111f}#mlc-widget .mlc-contact-form{background:#0b1728;border-color:#22334b;box-shadow:none}
#mlc-widget .mlc-contact-title,#mlc-widget .mlc-contact-form label span{color:#f8fafc}#mlc-widget .mlc-contact-text,#mlc-widget .mlc-contact-privacy{color:#94a3b8}
#mlc-widget .mlc-contact-form input{background:#091523;border-color:#263750;color:#f8fafc}
.mlc-closed-state{background:transparent}.mlc-closed-card{background:#0b1728;border-color:#22334b}.mlc-closed-title{color:#fff}.mlc-closed-text{color:#94a3b8}
@media (max-width:520px){#mlc-window{border-radius:22px}.mlc-intro{padding:20px 18px 6px}.mlc-intro-title{font-size:23px}.mlc-quick-replies{padding-left:14px;padding-right:14px}.mlc-send{padding-left:14px;padding-right:14px}}

/* TracePilot 2.6.158: cache-busted premium dark chat. */

/* TracePilot 2.6.158 UX refinement: cleaner customer-facing chat states */
#mlc-widget .mlc-brand{gap:11px}
#mlc-widget .mlc-brand-copy{gap:5px}
#mlc-widget .mlc-brand-top{gap:7px}
#mlc-widget .mlc-header-title{font-weight:750;letter-spacing:-.01em}
#mlc-widget .mlc-header-subtitle{font-size:11.5px;line-height:1.35;max-width:190px}
#mlc-widget .mlc-avatar-logo{width:44px;height:44px;padding:5px}
#mlc-widget .mlc-live-pill{font-weight:650}

#mlc-widget .mlc-offline-notice{margin:12px 16px 0;padding:10px 12px;border-radius:11px;gap:2px;box-shadow:none}
#mlc-widget .mlc-offline-notice strong{font-size:12px;font-weight:800}
#mlc-widget .mlc-offline-notice span{font-size:11px;line-height:1.4}

#mlc-widget .mlc-closed-state{padding:18px 18px 8px;background:transparent;display:flex;align-items:center;justify-content:center}
#mlc-widget .mlc-closed-state[hidden]{display:none!important}
#mlc-widget .mlc-closed-card{width:100%;box-sizing:border-box;padding:25px 20px 22px;text-align:center;background:transparent;border:0;border-radius:0;box-shadow:none}
#mlc-widget .mlc-closed-icon{width:44px;height:44px;margin:0 auto 14px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:rgba(37,99,235,.14);color:#6f8cff;font-size:22px;font-weight:800;border:1px solid rgba(93,119,255,.22)}
#mlc-widget .mlc-closed-badge{display:none}
#mlc-widget .mlc-closed-title{margin:0;font-size:19px;font-weight:700;line-height:1.25;color:#fff}
#mlc-widget .mlc-closed-text{max-width:300px;margin:8px auto 0;font-size:13px;color:#94a3b8;line-height:1.55}
#mlc-widget .mlc-restart-chat{display:block;width:100%;max-width:300px;margin:18px auto 0;padding:13px 16px;border-radius:14px;font-size:14px;font-weight:750}
#mlc-widget #mlc-window.mlc-is-closed{height:auto;min-height:0;max-height:min(520px,calc(100vh - 96px))}
#mlc-widget #mlc-window.mlc-is-closed .mlc-footer-note{padding-top:8px;padding-bottom:16px}
#mlc-widget #mlc-window.mlc-is-closed .mlc-header{padding-top:17px;padding-bottom:15px}

@media (max-width:520px){
  #mlc-widget #mlc-window.mlc-is-closed{height:auto;max-height:calc(100vh - 88px)}
  #mlc-widget .mlc-closed-state{padding:16px 14px 6px}
  #mlc-widget .mlc-closed-card{padding:22px 14px 20px}
}

/* TracePilot 2.6.158 UX refinement v5: integrated offline status */
#mlc-widget .mlc-brand-top{align-items:center;gap:8px;flex-wrap:wrap}
#mlc-widget .mlc-live-pill.offline{background:transparent!important;border:0!important;padding:0!important;color:#cbd5e1!important;box-shadow:none!important;border-radius:0!important;font-size:11.5px!important;font-weight:650!important}
#mlc-widget .mlc-live-pill.offline .mlc-status-dot{width:7px;height:7px;background:#f6b84a;box-shadow:0 0 0 3px rgba(246,184,74,.12)}
#mlc-widget .mlc-header-subtitle{color:#8fa1b8}
#mlc-widget .mlc-offline-notice{position:relative;margin:12px 16px 0;padding:13px 14px 13px 42px;border:1px solid #22344d;border-radius:14px;background:linear-gradient(180deg,#0c192a 0%,#0a1625 100%);color:#f8fafc;gap:3px;box-shadow:none}
#mlc-widget .mlc-offline-notice::before{content:'◷';position:absolute;left:14px;top:14px;width:19px;height:19px;border-radius:50%;display:grid;place-items:center;background:rgba(246,184,74,.10);border:1px solid rgba(246,184,74,.22);color:#f6b84a;font-size:12px;font-weight:700;line-height:1}
#mlc-widget .mlc-offline-notice strong{font-size:12.5px;font-weight:750;line-height:1.35;color:#f8fafc}
#mlc-widget .mlc-offline-notice span{font-size:11.5px;line-height:1.45;color:#9eacc0}
#mlc-widget #mlc-window.mlc-is-closed .mlc-offline-notice{margin-bottom:1px}


/* TracePilot v2.6.158 UX v7: transparent, scalable customer-chat logo */
#mlc-widget .mlc-avatar-logo{
  width:var(--mlc-logo-size,52px);
  height:var(--mlc-logo-size,52px);
  min-width:var(--mlc-logo-size,52px);
  padding:0;
  border:0;
  border-radius:0;
  background:transparent;
  box-shadow:none;
  overflow:visible;
  backdrop-filter:none;
}
#mlc-widget .mlc-avatar-logo img{
  display:block;
  width:100%;
  height:100%;
  object-fit:contain;
  border-radius:0;
  background:transparent;
}
@media(max-width:520px){
  #mlc-widget .mlc-avatar-logo{max-width:64px;max-height:64px;}
}


/* TracePilot v2.6.159 - circular launcher icon */
#mlc-toggle{
  position:relative!important;
  width:58px!important;
  height:58px!important;
  min-width:58px!important;
  min-height:58px!important;
  padding:0!important;
  gap:0!important;
  border-radius:50%!important;
  display:inline-flex!important;
  align-items:center!important;
  justify-content:center!important;
  background:linear-gradient(145deg,var(--mlc-primary) 0%,#4774ff 58%,#285be8 100%)!important;
  box-shadow:0 14px 30px rgba(37,99,235,.34), inset 0 1px 0 rgba(255,255,255,.18)!important;
  transition:transform .16s ease,box-shadow .16s ease,filter .16s ease!important;
}
#mlc-toggle:hover{transform:translateY(-2px) scale(1.025)!important;box-shadow:0 18px 36px rgba(37,99,235,.42), inset 0 1px 0 rgba(255,255,255,.22)!important;filter:brightness(1.04)}
#mlc-toggle:active{transform:translateY(0) scale(.98)!important}
#mlc-toggle .mlc-toggle-text{display:none!important}
#mlc-toggle .mlc-toggle-icon{display:grid!important;place-items:center!important;width:29px!important;height:29px!important;font-size:0!important;line-height:0!important;color:#fff!important}
#mlc-toggle .mlc-toggle-icon svg{display:block;width:29px;height:29px;fill:currentColor}
#mlc-toggle .mlc-unread{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;padding:0 5px;border:2px solid #fff;font-size:10px;line-height:16px}
@media (max-width:520px){
  #mlc-widget{left:auto!important;right:12px!important;width:auto!important}
  #mlc-widget[data-position="left"]{left:12px!important;right:auto!important}
  #mlc-toggle{width:58px!important;min-width:58px!important;height:58px!important;min-height:58px!important}
}


/* TracePilot v2.6.158 UX v11: compact readable operator status line */
#mlc-widget .mlc-brand{min-width:0;flex:1 1 auto}
#mlc-widget .mlc-brand-copy{min-width:0;flex:1 1 auto;gap:5px}
#mlc-widget .mlc-header-title{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#mlc-widget .mlc-status-line{
  display:flex;
  align-items:center;
  gap:5px;
  min-width:0;
  max-width:100%;
  color:#9fb0c5;
  font-size:11.5px;
  line-height:1.25;
}
#mlc-widget .mlc-live-pill,
#mlc-widget .mlc-live-pill.offline{
  display:inline-flex!important;
  align-items:center!important;
  gap:6px!important;
  flex:0 0 auto!important;
  padding:0!important;
  border:0!important;
  border-radius:0!important;
  background:transparent!important;
  box-shadow:none!important;
  backdrop-filter:none!important;
  color:#dbe7f5!important;
  font-size:11.5px!important;
  font-weight:700!important;
  letter-spacing:0!important;
}
#mlc-widget .mlc-live-pill .mlc-status-dot{width:7px;height:7px;box-shadow:none}
#mlc-widget .mlc-status-separator{flex:0 0 auto;color:#61758e;font-weight:700}
#mlc-widget .mlc-header-subtitle{
  display:block!important;
  min-width:0;
  margin:0!important;
  color:#9fb0c5!important;
  font-size:11.5px!important;
  line-height:1.25!important;
  white-space:nowrap!important;
  overflow:hidden!important;
  text-overflow:ellipsis!important;
  -webkit-line-clamp:unset!important;
  -webkit-box-orient:initial!important;
  word-break:normal!important;
}
#mlc-widget .mlc-header-actions{flex:0 0 auto}

@media (max-width:520px){
  #mlc-widget .mlc-header{grid-template-columns:minmax(0,1fr) auto;gap:8px;padding-left:12px;padding-right:10px}
  #mlc-widget .mlc-brand{gap:9px}
  #mlc-widget .mlc-brand-copy{gap:4px}
  #mlc-widget .mlc-status-line{gap:4px;font-size:11px;flex-wrap:wrap}
  #mlc-widget .mlc-live-pill,
  #mlc-widget .mlc-live-pill.offline{font-size:11px!important}
  #mlc-widget .mlc-header-subtitle{
    flex:1 1 120px;
    white-space:normal!important;
    overflow:visible!important;
    text-overflow:clip!important;
    font-size:11px!important;
    line-height:1.28!important;
  }
  #mlc-widget .mlc-status-separator{display:none}
  #mlc-widget #mlc-close{padding:0 9px;font-size:11.5px}
  #mlc-widget #mlc-minimize{width:34px;height:34px;border-radius:10px}
  #mlc-widget .mlc-header-actions{gap:5px}
}

@media (max-width:390px){
  #mlc-widget .mlc-status-line{display:grid;grid-template-columns:auto minmax(0,1fr);column-gap:5px;row-gap:2px}
  #mlc-widget .mlc-header-subtitle{grid-column:1 / -1;padding-left:13px}
}

/* TracePilot v2.6.158 UX v12: header layout without clipped title/status */
#mlc-widget .mlc-header{
  grid-template-columns:minmax(0,1fr) auto!important;
  grid-template-rows:auto auto!important;
  align-items:center!important;
  column-gap:12px!important;
  row-gap:8px!important;
  padding:16px 15px 13px!important;
}
#mlc-widget .mlc-brand{
  grid-column:1!important;
  grid-row:1!important;
  min-width:0!important;
  align-items:center!important;
}
#mlc-widget .mlc-brand-copy{min-width:0!important}
#mlc-widget .mlc-header-title{
  white-space:normal!important;
  overflow:visible!important;
  text-overflow:clip!important;
  overflow-wrap:anywhere!important;
  line-height:1.15!important;
}
#mlc-widget .mlc-header-actions{
  grid-column:2!important;
  grid-row:1!important;
  align-self:center!important;
  justify-self:end!important;
  flex:0 0 auto!important;
}
#mlc-widget .mlc-status-line{
  grid-column:1 / -1!important;
  grid-row:2!important;
  display:flex!important;
  align-items:center!important;
  flex-wrap:wrap!important;
  gap:5px!important;
  width:100%!important;
  max-width:none!important;
  min-width:0!important;
  padding-left:0!important;
  margin:0!important;
  font-size:11.5px!important;
  line-height:1.3!important;
}
#mlc-widget .mlc-header-subtitle{
  display:inline!important;
  flex:0 1 auto!important;
  max-width:none!important;
  min-width:0!important;
  white-space:normal!important;
  overflow:visible!important;
  text-overflow:clip!important;
  line-height:1.3!important;
}
#mlc-widget .mlc-status-separator{display:inline!important}

@media (max-width:520px){
  #mlc-widget .mlc-header{
    column-gap:8px!important;
    row-gap:9px!important;
    padding:14px 12px 12px!important;
  }
  #mlc-widget .mlc-brand{gap:8px!important}
  #mlc-widget .mlc-avatar-logo{max-width:58px!important;max-height:58px!important}
  #mlc-widget .mlc-header-title{font-size:15.5px!important}
  #mlc-widget .mlc-header-actions{gap:4px!important}
  #mlc-widget #mlc-close{height:34px!important;padding:0 7px!important;font-size:11px!important}
  #mlc-widget #mlc-minimize{width:32px!important;height:34px!important}
  #mlc-widget .mlc-status-line{font-size:11px!important;gap:4px!important}
  #mlc-widget .mlc-live-pill,
  #mlc-widget .mlc-live-pill.offline{font-size:11px!important}
  #mlc-widget .mlc-header-subtitle{font-size:11px!important}
}

@media (max-width:380px){
  #mlc-widget .mlc-header{grid-template-columns:minmax(0,1fr) auto!important}
  #mlc-widget .mlc-avatar-logo{max-width:50px!important;max-height:50px!important}
  #mlc-widget #mlc-close{padding:0 6px!important;font-size:10.5px!important}
  #mlc-widget .mlc-status-separator{display:none!important}
  #mlc-widget .mlc-header-subtitle{flex-basis:100%!important;padding-left:13px!important}
}